Our Repair Terms & Conditions has been updated on 6^th November 2023. As AVITA Technologies International Company Limited, it is our endeavour to provide technical support and in-warranty product repair services for legacy laptops previously produced and sold by NEXSTGO Company Limited (subsidiary of ALCO), to the best of our ability via our appointed in-country Authorized Service Partner(s). Models manufactured before 31^st March 2022 shall be considered in-warranty until 31^st December 2023. This clause is applicable only for customers who have purchased the laptop on 1^st Jan 2022 or later. Battery and AC Adaptor warranty shall be applicable for customers who have purchased the laptop on 1^st July 2022 or later, and the warranty shall be applicable until 31^st December 2023.

The models are namely the ADMIROR, CLARUS, COSMOS, ESSENTIAL, ESSENTIAL LITE, LIBER, LIBER V, MAGUS, NEXSTGO and PURA E product series.

While it is our obligatory role to do our utmost to fulfil our service responsibilities, we anticipate exceptional instances where the repair work cannot be completed due to the unavailability of obsolete replacement parts, or where the laptop is rendered unserviceable for any other reason*. In cases as such, we solicit your kind understanding and cooperation.

*Diagnostic / inspection fee has to be borne by customer. Terms & conditions are subject to change.